Our technical service is provided by a highly trained team consisting of people who have extensive experience within the printing, papermaking and newspaper industry. They can offer customers broadly based information using experience of working with presses both within the U.K. and Europe and, therefore, they have the ability to 'troubleshoot' any problems customers may experience. They are able to respond quickly to questions by giving sound advice on a range of situations from routine information on technical properties, to offering specialist assistance when using Renaissance newsprint in conjunction with various presses and inking systems.
The team has the advantage of accessing immediate support from a flexible management system, skilled technicians and a specialist Research and Development team based here at Aylesford.
The team has the authority and experience to make decisions on behalf of the company, allowing a quick and decisive response to any customer enquiries.